At ADC Roofing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide through our website and services. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that you provide when interacting with our website and services, including:

  • Contact Information: Name, email address, phone number, and any other details you provide when filling out our forms.
  • Service Preferences: Information related to your home improvement needs and preferences.
  • Website Usage Information: Automatically collected data, such as your IP address, browser type, and usage patterns.

2. How We Use Your Information

We use the personal information you provide to:

  • Respond to your inquiries and provide quotes for home improvement services.
  • Send marketing communications, including service updates, promotional offers, and home improvement tips.
  • Communicate via SMS, email, and other channels regarding services and promotional offers, with your explicit consent.
  • Improve our website and customer service experience.
  • Comply with legal obligations.

3. Consent to Communication

By submitting your contact information through our website or services, you consent to receiving automated marketing and service-related communications from Brandstell Home Improvement. These communications may include:

  • Emails: Updates, special offers, and service information.
  • SMS Messages: Notifications regarding your service requests, promotional offers, and customer support.
  • Other Messaging Platforms: If applicable (e.g., WhatsApp or similar).

Opt-in Requirements

Before submitting your personal information, you will be required to check a consent box to confirm that you agree to receive marketing communications via SMS, email, or messaging platforms. Your consent will be documented and stored in compliance with TCPA and A2P regulations.

Message Frequency

By consenting, you agree to receive up to 1000 messages per month regarding promotions, service updates, and other relevant offers.
Standard message and data rates may apply based on your mobile carrier.

4. Opting Out of Communications

You can opt-out of receiving future marketing communications at any time:

  • SMS: Reply “STOP” to any message to stop receiving SMS communications.
  • Email: Click “Unsubscribe” in any marketing email.
  • Messaging Platforms: Follow the specific opt-out instructions in the platform used.

Note: Even after opting out of marketing messages, you may still receive non-promotional messages regarding your active services or transactions.

5. How We Protect Your Information

We are committed to ensuring that your personal information is secure. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse, including:

  • Encryption (SSL): For secure transmission of data over the internet.
  • Access Controls: Limiting access to personal data to authorized personnel only.
  • Data Storage: Personal data is stored securely and retained only as long as necessary.

6. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Companies we work with to operate our services (e.g., SMS platforms, marketing tools).
  • Legal Authorities: When required by law or to protect our legal rights.

7. Your Rights

You have the following rights concerning your personal information:

  • Access and Correction: You may request access to your personal information or correct any inaccuracies.
  • Data Deletion: You may request that your data be deleted, subject to legal and contractual obligations.
  • Opt-out from Processing: You can object to or restrict how we process your personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Changes will be posted on this page, and the updated policy will include the new effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your rights under TCPA or A2P regulations, please contact us at:

ADC Roofing
4455 Lyndon B Johnson Freeway Ste 1008, Dallaz, Texas, TX, United States, Texas
Email: info@adcroofing.com
Phone: +1 844-893-7326

By using our website or providing your information, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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